It’s time to get the wheels in motion to promote bus driver flexibility

2022-04-28

Published in The Canberra Times on 28 April 2022. How to fix the big problem with Canberra's bus system | The Canberra Times | Canberra, ACT

A couple of years ago, a friend of mine had a visitor from New Jersey staying with her. She was an intrepid young woman - I’ll call her Susan - doing some travel in between finishing college and starting a job. My busy friend, instead of driving her around to the War Memorial and the National Gallery, just gave her a MyWay card and sent her off on the Canberra buses.

We’re pretty good at the cultural cringe here in Australia, so you’re probably thinking I’m about to say how pitiful Susan found the contrast between our public transport system and the New Jersey Transit system she’d grown up with.

You would be wrong.

“Your buses are so good!”

Susan loved the MyWay card that made it so much quicker for people to get on and off. She loved the screen at the front telling her what stops were coming up on the unfamiliar routes. She loved the real time NextBus information on her phone. She loved the quaint way we all say thank you to the bus driver as we hop off.

Believe it or not, by world standards Canberra buses are pretty up-to-date in their technology – and will be even more so as the electric ones start to come into service.

What badly needs modernising, though, is the level of workplace flexibility for drivers.

The current Enterprise Agreement doesn’t reflect the trend, made more pronounced by Covid, of recognising the value of offering varied working hours for staff. Monday to Friday work is mandatory for permanent drivers. This leaves weekend driving either to casuals or to those who are prepared to take a sixth weekly shift.

This has a direct flow-on effect to another element that needs modernising – the percentage of women drivers operating our transit fleet. I was horrified to see that the national average is a not-very-feminist 13%. But our participation rate is even worse at 10.7%. Transport Canberra has recognised the problem and is working on it and we need progress.

Statistically, inflexible work hours are more likely to discourage women than men, because women are more likely to have caring responsibilities and more likely to want part-time work. But this is actually an issue for all potential drivers. It’s a real barrier to entry.

Victoria has a detailed Women in Transport program and strategy which includes a target for a 10% increase every year in women drivers by the end of 2024. We need a similar program here in the ACT. We also need to introduce greater flexibility in working hours as a first step.

We need more frequent services, but the inflexible working hours for drivers are making this impossible. There simply aren’t enough drivers, especially for weekends.

Currently, far too few Canberrans use public transport. I suspect part of the reason is that those over a certain age remember school-age trips on them – the noisy, dirty old diesel engines, the interminable fumbling for coins, the anxious waiting at those iconic concrete and orange bus shelters as we wondered if the bus would show up at all.

Canberra bus trips aren’t like that now – just ask Susan! But only 4.6% of all journeys were taken by bus according to the ACT and Queanbeyan-Palerang Household Travel Survey conducted in 2017. A big reason for this is that they just don’t come often enough. How many Canberrans are prepared to roll the dice on the once-every-two-hours frequency of a Sunday afternoon? In contrast, the Light Rail comes every five minutes in weekday peak periods. It has no trouble attracting passengers.

I’m passionate about public transport as a way of lowering our emissions and easing traffic congestion in Canberra. As the challenges of COVID hopefully begin to ebb, I’d like to see us take the opportunity to build Canberra’s future public transport success – with flexible driver rosters, more women behind the wheel and a weekend timetable that works.

I’m putting a motion to the Legislative Assembly next week that will get these wheels turning.

Jo Clay is a member for Ginninderra in the ACT Legislative Assembly.

She is the ACT Greens spokesperson for transport and women.

Greens' Jo Clay calls for more drivers, and women, to expand Canberra's stretched bus timetable despite record staff level | The Canberra Times | Canberra, ACT