We have a dedicated Membership Support Team who are the first point of contact for any member or volunteer who would like support with an issue, concern or grievance.
Our Membership Support Team (MST) are a group of volunteers who are available to any member or volunteer of the ACT Greens to provide support and discuss any personal difficulties concerning the Party or any of its members. The MST is made up of effectively trained and authentically assessed members to provide the highest level of care, in complete confidence, to all Party members and volunteers. All MST members have a current ACT Government Working with Vulnerable People Check.
The MST are members of the ACT Greens who are able to assist by:
- Listening, reflecting and summarising any issues brought to their attention to help you make a decision on what to do next,
- Providing an overview of ACT Greens grievance resolution policies and procedures,
- Handling your concern as promptly, seriously, sensitively and confidentially as possible, and
- Providing ongoing support as required.
You are in control of the process, and the MST are trained to listen and assist with providing possible options to move forward.
Current members of the Membership Support Team are:
- Judy Raymond
- James Copter Higgins
- Gary Fan
- Connor McGluckan
To contact the MST, email the Membership Secretary at: membership@act.greens.org.au, and a member of the MST will be in touch as soon as possible.
If you contact the MST, you can:
- Choose which member of the MST you wish to approach,
- Talk about any interpersonal situation pertaining to the ACT Greens which is causing you concern,
- Be heard in absolute confidence and be treated with complete respect,
- Decide for yourself if you want to take the matter further,
- Be helped to think through how you might take the matter further, including the option of resolving it to your satisfaction privately,
- Be supported in one or more steps that you might choose to take to move the matter forward,
- Expect the MST will clarify what support you want and reach an agreement with you about what they can offer, and
- Speak with your elected member of the MST as many times as necessary.
Would you like to become part of the Membership Support Team?
If you would like to become a volunteer member of the MST and contribute to building and maintaining a positive wellbeing and supportive culture in the ACT Greens, please contact the Membership Secretary at membership@act.greens.org.au.